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How to configure your workshop in Perno Mechanics

A step by step guide on how to configure your workshop in Perno Mechanics.

Before creating repair orders or sending payment requests, configure your workshop profile in Perno Mechanics. The information you enter will be used in the dashboard, on the public workshop page, in customer communication and in payment requests.

How to configure your workshop in Perno Mechanics

1. Open the workshop settings

Go to Perno Mechanics and select Set up workshop from the menu on the left. The Workshop settings form will open.

2. Complete the basic information

Enter the information describing your workshop:

Field

What to enter or select

Workshop name

The workshop name displayed to customers on the public page.

Public page address

The final part of the public page address. Perno suggests it automatically based on the workshop name. You can change it if the address is available.

About the workshop

A short workshop description — for example, the vehicles you service, your specialisation and the services you offer.

Workshop logo

A logo or recognisable photo of the workshop. A square image works best.

Payment currency

The currency used for repair orders and payments.

Default public page language

The language in which the public page opens when a customer first visits.

The workshop name, public page address, currency and default language are required. The description and logo are optional.

When choosing an address, check the availability message. This address is available means you can use the selected name.

3. Add the address and contact details

Complete the following fields:

Field

Meaning

Street

Street.

Building number

Building number.

Apartment number

Unit number, if applicable.

Postal code

Postal code.

City

City or town.

Country

Country.

Contact email

Email address for contacting the workshop.

Contact phone

Workshop telephone number.

These fields are optional, but completing them makes it easier for customers to find your workshop and contact your team.

4. Save the workshop profile

Check the information you have entered and click Save at the bottom of the form.

5. Configure payments

Add or select the payment configuration your workshop will use. Perno Mechanics uses Perno Orchestration, which processes payments through the providers and methods configured for your account.

Before sending your first payment request, make sure that:

  • your merchant account is active;

  • it supports the currency selected for the workshop;

  • you have selected the correct environment — production for real payments or sandbox for testing;

  • the required payment methods are enabled.

6. Complete and preview the public page

Customers can learn about your business and services on the public workshop page. Add your service description, address, contact details, payment options and useful links.

Before publishing, use Preview to check the page’s appearance and the accuracy of the information. The page supports multiple languages, allowing customers to use it in their preferred language.

7. Add workshop employees

Add employees as separate records in the system. This makes it easier to assign work and maintain consistent information across repair orders.

Once configuration is complete, you can start adding customers, vehicles and repair orders.



Ready to put this knowledge into practice?

Create your Perno workspace and turn these instructions into a working process for your business.