The ordering process in Perno Store

The ordering process in Perno Store allows customers to select products, add them to the shopping cart, provide delivery details, choose a delivery method and proceed to payment.

Customers can place an order without creating an account. Creating an account or logging in makes it easier to review and manage orders later.

1. Select the language and currency

Open the Perno Store storefront.

Use the selectors at the top of the page to choose:

• the storefront language;

• the currency in which product prices should be displayed.

The available languages and currencies depend on the store’s configuration.

2. Find a product

Open Shop, Categories or the product catalogue.

You can find products by:

• selecting a product category;

• using the search field;

• entering a price range;

• selecting the sale filter;

• changing the product sorting order.

Select a product to open its product page.

3. Review the product

On the product page, review the available information, including:

• product name;

• description;

• price;

• reviews;

• estimated delivery time.

Use the minus and plus buttons to select the required quantity.

4. Add the product to the cart

Select Add to cart.

The Shopping cart panel opens on the right-hand side of the page. It displays:

• the selected product;

• product price;

• selected quantity;

• cart subtotal.

Select View cart if you want to review or edit the full cart.

Select Checkout to begin placing the order.

5. Enter the shipping address

In the Shipping address section, complete the required fields:

• First name

• Last name

• Email address

• Phone number

• Country

• City

• Postcode

• Street

• Building number

Enter the Apartment number if applicable.

Fields marked with an asterisk are required.

6. Configure the billing address

Select Same as delivery address if the billing and shipping addresses are identical.

If a different billing address is required, clear this option and enter the billing information separately.

Review the information carefully. The email address may be used for order-related communication.

7. Review the order summary

The Order summary on the right-hand side displays:

• the number of items;

• the subtotal;

• the shipping cost;

• the total order value.

Shipping may initially be displayed as Calculated at checkout. The amount is updated after a delivery method has been selected.

Select Edit if you need to return to the cart and change the order.

8. Apply a promotional code

If you have a promotional code:

1. Expand Apply promo code.

2. Enter the code.

3. Apply it to the order.

4. Confirm that the discount has been included in the order summary.

If you do not have a promotional code, continue without completing this section.

9. Create an account or continue as a guest

You can select Create account or Log in from the order summary.

An account allows you to manage your orders more easily. Account registration is not required to continue with a guest order.

After reviewing the shipping and billing information, select Continue.

10. Select a delivery method

In the Delivery method section, select one of the available shipping methods.

For each method, review:

• the delivery method name;

• the shipping price;

• the estimated delivery time.

The methods displayed depend on the products in the cart, the selected country and the store’s delivery configuration.

After selecting a delivery method, check that the shipping cost and total value in the Order summary have been updated.

Select Continue.

11. Select a payment method

In the Payment section, choose one of the available payment methods.

The available options depend on the payment methods configured by the store and may vary according to the currency, country and order.

You can also enter optional information in the Additional comments field.

12. Review and pay for the order

Before starting the payment, verify:

• the shipping address;

• the billing address;

• the selected delivery method;

• the product subtotal;

• the shipping cost;

• any applied promotional code;

• the final order value.

Select Pay [amount] to proceed to payment.

If an external payment provider is used, follow the instructions displayed on the payment page.

When no payment method is available

If the message No payment methods are available for this order appears, the order cannot be completed through the standard checkout process.

This may mean that no active payment method is available for the selected currency, country or store configuration.

Do not attempt to complete the order until a payment method becomes available. Contact the store using the available contact details or return to the store and check whether another supported currency or order configuration can be selected.